Businesses today rely heavily on their internal network and the Internet to keep their organizations running smoothly. Without a secure and reliable connection to other systems on the network and to the outside world, companies simply cannot function or do business properly. Maintaining maximum uptime of your network must be a priority for the success of your business.
Setting up and maintaining the various systems and complex infrastructure required to keep your business connected can be overwhelming. Sentinel simplifies IT by allowing you to focus your attention on running your business and not the complexities of your network. We make sure that your technology is working for you and not against you. By proactively monitoring all the various elements of your network we routinely are able to identify and correct issues before they become serious problems. As your IT partner, Sentinel will manage your network with same level of care and concern that you would receive from a full time IT professional, without the added expense of hiring a full staff of network engineers. This provides a cost effective way of managing your network infrastructure and maintaining maximum uptime and security.
| Network Management |
Core |
Professional |
Elite |
| Network Device Availability Monitoring |
X |
X |
X |
| Antivirus Monitoring |
X |
X |
X |
| Asset Reporting |
X |
X |
X |
| Printer Setting Management |
- |
X |
X |
| User Account Administration |
- |
X |
X |
| Router Management |
- |
X |
X |
| Firewall Management |
- |
X |
X |
| VPN Management |
- |
X |
X |
| 3rd Party Vendor Management |
- |
X |
X |
| Purchasing Assistance |
- |
X |
X |
| Free On-Site Support Visit |
- |
- |
4hr/month |
| Disaster Recovery Planning |
- |
- |
X |
| ISP Support |
- |
- |
X |
| Web Host Support |
- |
- |
X |
| Guaranteed Response Times |
within 48hr |
within 24hr |
within 4hr |
| Discounted Hourly Support Rate |
10% |
15% |
20% |